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Press Room

Contacts

NA: Anand Chopra - Talisma - prus@talisma.com 425 688 3858
Asia Pacific: Sumitha Krishnamoorthy – 20:20 Media - prin@talisma.com
+91-80-22123111-3, 222270532

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Press ReleasesDateLink
Talisma Releases Click to Call for Sales Support and Customer ServiceApr 29, 2008Read
Talisma Named to Top 100 Knowledge Management Companies by KM WorldApr 8, 2008Read
Online Banking Audit Reveals Major Opportunities for Customer Service ImprovementFeb 21, 2008Read
Talisma Adds 450 Customers in Two YearsFeb 20, 2008Read
Talisma White Paper Addresses Key Business Issues for Retail BanksFeb 12, 2008Read
Talisma and ClickFox Enhance Customer Interactions with Intelligent AnalyticsJan 29, 2008Read
Gambling Websites On a Roll with Customer ServiceJan 10, 2008Read
Soft Surroundings Deploys Talisma Proactive Chat to Increase Online SalesDec 18, 2007Read
Talisma CIM Suite Scores Major Win in CanadaDec 11, 2007Read
The CIM Forum and 1to1® Media Partner to Provide Customer Service Best PracticesOct 23, 2007Read
Click here to see a complete list of this year's announcements
News ArticlesDateLink
Customers Disappointed By Web Sites, Online Customer Service - Online Media DailyMar 5, 2008Read
Audit Finds Poor Online Banking Customer Service - eMarketerMar 4, 2008Read
Online banking customer service 'needs to improve' - Direct ResponseMar 4, 2008Read
10 tips for employing live chat profitably - Internet RetailerMar 1, 2008Read
Thinking Outside the Inbox - Bank Technology NewsMar 1, 2008Read
36% of e-mails to the bank go unanswered - ZDNetFeb 27, 2008Read
Since talk’s not cheap, retailers must know when to offer online chat - Internet RetailerFeb 22, 2008Read
Study Shows Banks Lacking in Customer Service Deliverables - TMCnetFeb 21, 2008Read
Talisma Reports 'Record' Revenue for Q4 2007 - TMCnetFeb 21, 2008Read
TMCnet Contact Center Week In Review - TMCnetFeb 15, 2008Read
Click here to see a complete list of this year's coverage
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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